Cate & Chloe is a jewelry subscription service that provides you with 2-3 items each month valued at $200 or more. This is not a customized service, although there is a survey, and you appear to receive the same pieces as other subscribers, which will range from necklaces to earrings, bracelets, and rings. VIP members are supposed to get a welcome gift, too, which may have been included in this box, but I'm not sure.