Le Sigh: The French Box Disaster

Running a business is hard, especially when you're working with a small team. I know this (I actually run my own as well) and when working with small businesses, I try not to let little things bother me. In the subscription box industry, this is even more prevalent, as there are so many factors. Not only do you need to coordinate orders coming in all month long, while also ensuring you have enough product to fulfill those orders, but you're also dealing with billing and payments and customer questions. Add to that the element of suppliers who sometimes end up running into obstacles and things such as weather that can affect shipping, and it's hard to please everyone. If you're a subscriber, you need to take so many of these things in stride and trust that these companies have your interests in mind.

I have only had one truly terrible experience, mainly because I tend to give people the benefit of the doubt. Stuff happens and most of these companies are run by a small staff. Until recently, Try the World was my only epic fail when it came to subscription boxes so far (I've had minor issues, but this was obviously not a minor one).

French Box is a subscription service that apparently sends you items from France. That's the rumor anyway. I signed up in December for the January box and spent the month assuming I would get it. I mean, I paid for it so of course I would, right?