After months of Boxy telling me that I needed Awesome Pack, I gave in. I wasn't sure I wanted to put out the money, but Mr. Crafty agreed it would be something worth trying for the kids.
Showing posts with label excellent customer service. Show all posts
Showing posts with label excellent customer service. Show all posts
Thursday, April 9, 2015
Thursday, March 26, 2015
Wantable Accessories Review: March 2015 (#1)
As we have made clear, we are big fans of Wantable here at Outside the Box. We have found they do an exceptional job of matching items and even when the items don't work, they are responsive and make the process of returning easy.
For me, another sign of a company's ethics and value is how they handle mistakes. Although I am sad to report that I had a pretty major issue with my collection this month, I can also say that I rarely see customer service this prompt and helpful - and that makes me even more enthusiastic about Wantable.
I was SO excited when I opened this box, because at the top was a sealed card containing a personalized note, and I was very impressed by that. In addition, I could see the list of items on my card before I opened them and I saw that a watch was included! I have been hoping for a watch, so I even said to my husband that I finally got a watch.
Before we get to the watch, let's go through the rest of the box. I did keep this box with the one exception I will address momentarily, but my least favorite item that I kept was this bracelet. It's a bit too big for me. I'm really picky, though, because my other Wantable bracelet was too small/delicate, so finding a balance is a challenge. I like everything else about this bracelet, though, especially the way it clasps, but I just wish it was about half the size.
For me, another sign of a company's ethics and value is how they handle mistakes. Although I am sad to report that I had a pretty major issue with my collection this month, I can also say that I rarely see customer service this prompt and helpful - and that makes me even more enthusiastic about Wantable.
I was SO excited when I opened this box, because at the top was a sealed card containing a personalized note, and I was very impressed by that. In addition, I could see the list of items on my card before I opened them and I saw that a watch was included! I have been hoping for a watch, so I even said to my husband that I finally got a watch.
Before we get to the watch, let's go through the rest of the box. I did keep this box with the one exception I will address momentarily, but my least favorite item that I kept was this bracelet. It's a bit too big for me. I'm really picky, though, because my other Wantable bracelet was too small/delicate, so finding a balance is a challenge. I like everything else about this bracelet, though, especially the way it clasps, but I just wish it was about half the size.
Monday, March 9, 2015
Black Box Review: February 2015
Black Box is a very unique subscription box. Technically it has a goth theme, but really it's more a customized box based on each person's quirky weirdness. For me, it's a mix of some of my favorite things so far so I'm loving it! You fill out a detailed survey when you sign up and each month, you receive jewelry, makeup, and other random items based on your personality. I think that the box is one of the best at curating to each person.
I was iffy about this box and signed up for one month, prepared to call it a day after the first month. However, I liked that box so much that I decided to keep going and this box was a total hit again. I look forward to getting this because I have no idea what to expect!
Fortunately, my box was in piece when it arrived this month!! :)
Wednesday, February 18, 2015
Wine Awesomeness Review: February 2015 (with deal to get your own first box for only $15!)
I don't what to praise first - the incredible customer service at Wine Awesomeness or the amazing wine! To start, let me say that since I don't drink much wine, I intended to try this box and cancel, because three bottles of wine will last me forever. (Literally forever, I think.) But I wanted to try it to offer a review, because I know there are lots of wine lovers out there. So as soon as the box shipped, I canceled. Later that day, I got an email from Logan, the CEO of Wine Awesomeness, who wanted to know if there was something they could have improved to retain my business. Okay, first of all, all subscription boxes need to take a note from Logan. Sure, there are lots of us who maybe try boxes when there are deals, but there are others who find that the boxes are just subpar and it's really good business to pay careful attention to what customers have to say. They, after all, make or break your business model in the end.
Anyway, on to the wine, so you can decide that you definitely want to try this (because, seriously, the deal is awesome and the wine is even better).
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