Corporate Capitalization on "Geek" Culture

This is a rant, but it's something that's been really bugging me in the last few months. To be honest, I started subscription boxes because of Loot Crate and Nerd Block, because they're the big ones. However, what I've come to realize is how little they care about customers (especially Loot Crate). They care about you if you have a massive YouTube following, but otherwise you're nothing. Your comments get ignored, your issues get resolved when they feel like it, and your boxes ship after everyone else's (their big name bloggers and celebrity endorsers who get them for free). Of course, it's important to have blog reviews and companies need them, but it's also not honest or ethical when paying customers are not treated the same way as reviewers.

I recently read a fellow blogger's rant on Loot Crate and I was saddened by her experience. She has been blocked on social media from having an opinion. What's funny is that her review wasn't really that harsh. She simply called them out because if they're promoting themselves as the leaders, why are their boxes the same quality as those from the up and comers like 1Up Box? They should have the ability to offer far more.