I am always happy when my Essentials Bundle comes from The Honest Company. No one else can make me this excited about a box of cleaning supplies! This is a new selection of items, too, so I was looking forward to it even more.
Showing posts with label good customer service. Show all posts
Showing posts with label good customer service. Show all posts
Saturday, March 14, 2015
Saturday, February 21, 2015
The Hip Humanitarian Review: February 2015 (Minimalist)
The Hip Humanitarian is a subscription box that combines ethical products with materialism and lifestyle products. The theme of February's box was love, although it was focused more on loving yourself than on typical Valentine's Day love.
Up front, I would like to admit that I had believed there was an issue due to a system problem. I'd emailed multiple times to no response. I tried social media, too, and there was nothing, so I was getting really angry. Hayley and Ashley, though, both checked, and it appears they DID reply - and Gmail ate it, as it's literally nowhere on Earth. They've sent me screenshots, so clearly this is not on them.
I appreciate not only them replying promptly, even if I didn't receive it, and also being good about following through and not getting frustrated with me when I wasn't receiving the messages. There are so many subscription boxes who don't have it together that it almost becomes a coin toss. Although you will see that I didn't love this box as it wasn't my personal preference, I need to applaud them for their customer service - and I admit my own crankiness was unwarranted.
Subscribe to:
Posts (Atom)