Fortunately, the actual glass for my phone was inside the case, since UPS was not very careful with it! It was also in a padded bubble wrapper, so the item itself was secure even if the exterior wasn't.
The kit comes with everything you need to try the glass, and it's backed by a double guarantee. If you don't like it, not only will they refund your money, but they will also send you another one in the event something was wrong with the one you received. You really can't go wrong with that. I admit it's a bit pricey at $11, but this isn't just a thin sheet like many protectors are.
The protector itself is sticky on one side and fits onto your phone perfectly. Once on, you can literally knock on your phone and you're just hitting the protector. What's nice, though, is that it's thick enough to protect your phone without being intrusive, so you can still use the phone as if it's not even there.
Overall, I think this a great product because it's more secure than something like a wispy film you usually end up with when shopping for an item like this. Given the size of the new phones, it's also more of a necessity!
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